FAQs

Frequently Asked Questions

What do I receive when I buy a pattern?
All products are digital downloads. You’ll receive PDF files (and when applicable, layered PDFs) plus step-by-step instructions. No physical items are shipped.
How do I download my files?
After checkout you’ll see a download link on the confirmation page and you’ll get an email with the files. Can’t find it? Check spam or contact us at info@sellorax.com.
Which formats and paper sizes are included?
Most patterns include A4/Letter tiled PDFs for home printing and, when noted, A0/Copy-shop files. Instructions are optimized for screen and print.
Are seam allowances included?
Yes—unless stated otherwise, our sewing patterns include seam allowances. Details are specified on page 1 of each instruction file.
What skill level do I need?
Each pattern lists a suggested skill level (Beginner / Confident Beginner / Intermediate / Advanced) and includes clear, Swiss-precise instructions with diagrams and pro tips.
Can I sell items made from SelloraX™ patterns?
Yes, for small-batch, handmade production you may sell finished items made from our patterns. Please credit “Pattern by SelloraX™”. Mass production or transferring/selling the pattern files is not permitted.
Can I share or resell the files?
No. Your purchase grants a personal license to you. Sharing, distributing, or reselling the digital files is not allowed.
Refunds & exchanges for digital products
Because these are instant digital files, all sales are final. If you have trouble with a download or discover an error, email info@sellorax.com and we’ll make it right.
Do you update patterns?
Yes. We occasionally release improvements. If you created an account at checkout, you can re-download the latest version; otherwise email us with your order number for an updated link.
What payment methods do you accept?
We accept major cards (Visa, Mastercard, Amex) and PayPal. Prices are shown in your selected currency at checkout; local taxes may apply.
Where are you based?
SelloraX™ is a Swiss studio—Designed in Switzerland 🇨🇭 with an international maker community.
Need help?
We’re here for you. Reach us at info@sellorax.com with your order number and a brief note. We typically reply within 1–2 business days (Mon–Fri, CET).